Online orders terms and agreements

Online orders
terms and agreements

SHIPPING AND DELIVERY

Chocolate Products will ship FedEx One Rate with overnight shipping only from May 1st to November. 2 days express Shipping from November to April 30th depending on the Weather. 

For rest of non-temperature sensitive items, we offer all shipping method through FedEx and all year.

All chocolate boxes are shipped Monday through Wednesday. Any orders placed after 4pm PST will be scheduled to ship in the next day. Orders placed on Thursday and Friday for FedEx 2days service will be shipped on Monday instead, all Express shipping service can be delivered on Saturday for an additional fee, expect for ground shipping services. Shipping carriers continue to experience delivery delays due to recent severe weather and the pandemic. You can track your order using the tracking link from your shipping confirmation email once it ships.

WARM WEATHER SHIPPING 

When shipping to warm destinations we use ice packs and insulated packaging to ensure your chocolates arrive in excellent condition. Please make an effort to notify the recipient that a sweet gift is on its way so the package is not left outside in warm weather for too long. PS: We ship all over the Continental US. We do not Ship to Hawaii.

CANCELLATION POLICY

Shipping Orders cannot be canceled or returned.