Online orders terms and conditions

Payments, Shipping, and Plans

1 Store products ( Chocolates Boxes, Books, Ingredients & additives, Tools)

You will be required to select a payment plan and provide Melissa Coppel with information regarding your credit card or other payment instruments. We may suspend or terminate your access to our Services and this Website if your payment is late and/or your offered payment method (e.g., credit card or PayPal account) cannot be processed or is declined or revoked.

2 Shipping and Delivery

If you choose “FedEx Next-Day” shipping, your order will be shipped Monday through Thursday, and delivered Tuesday through Friday.

However, orders with "FedEx 2-Day" shipping will only be shipped Monday through Wednesday (not Thursday), and delivered Wednesday through Friday.

Any orders placed after 3 pm PST will be scheduled to ship the following day.

Orders placed on Thursday and Friday for FedEx 2-Day service will be shipped the following Monday.

3 Warm Weather Shipping

When shipping chocolate boxes or chocolate bags to warm destinations, we use ice packs and insulated packaging to ensure your chocolates arrive in excellent condition. Please make an effort to notify the recipient that a sweet gift is on its way, so the package is not left outside in warm weather for too long. We ship all over the US besides Hawaii.

4 Cancellation Policy

Shipping Orders cannot be canceled or returned.

5 Refunds

If something happens and your order is approved for a refund, Melissa Coppel Chocolatier will refund the total value of your order minus the PayPal or credit card fees charged to the transaction.